When will Beginner Starter Kits be back in stock? I try to restock Starter Kits every month. Sign up here to get notified when they are available!
When will my PRE-ORDER ship? Your PRE-ORDER Beginner Starter Kit should ship roughly 2 WEEKS after you order. I am currently waiting on a delayed delivery of materials, so your patience is appreciated! PRE-ORDER processing times may be increased to 3-4 weeks.
What is the return policy? All sales are final. I accept returns or exchanges only for product damaged in transit or if the incorrect item was shipped to you. Please see this page for our full refund policy.
What are the shipping options? All of my packages are shipped via USPS First Class and SHOULD arrive within the US in 2-6 days. Please note, I do not control packages once they leave my hands and I see the same shipping and tracking information that you do. Contact USPS to inquire on any shipping delays.
What are the international taxes, duties, etc. that I have to pay? You are responsible for any customs and import taxes that may apply. Prices shown do NOT include VAT fees imposed by your country and I am NOT responsible for custom fees and import taxes.
What is the processing time for my order? The time I need to prepare an order for shipping varies. In general, ready-to-ship items will ship in 1-3 business days. For details, see individual items.